Effective Date

June 15, 2025

1. Overview

Pontopia (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This policy outlines how we collect, use, disclose, and protect your data in accordance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection frameworks.

2. Information We Collect

2.1 Information You Provide

• When you fill out forms (e.g., newsletter signups, rights requests)
• When you communicate with us directly via any forms or channels on our site

2.2 Information Collected Automatically

• IP address and device data
• Pages visited, duration, and interaction behavior
• Cookies and tracking technologies (see Cookie Policy)

3. How We Use Your Information

• Deliver and improve our content and services
• Respond to inquiries
• Send optional newsletters or updates if opted-in
• Comply with legal obligations

4. Legal Basis for Processing

For users in the EU/UK, our lawful bases for processing personal data include:

• Your explicit consent
• Fulfillment of a contract (e.g., providing content or communication)
• Legitimate interests (e.g., analytics to improve our services)
• Compliance with legal obligations

5. Your Rights

EU/UK Residents (GDPR)

• Right to access, rectify, or erase your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

California Residents (CCPA)

• Right to know what personal data we collect
• Right to delete your data
• Right to opt out of the sale of your data
• Right to non-discrimination for exercising privacy rights

To exercise any of these rights, please visit our Contact Us page or use the GDPR/CCPA Rights Request Page.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from loss, misuse, or unauthorized access.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Please review our Cookie Policy for full details.

8.1 Google Analytics and Tracking

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with our site. Google Analytics uses cookies and similar technologies to collect data such as your IP address, browser type, pages visited, and time spent on the site. This data is transmitted to and stored by Google on servers in the United States and is used to compile reports for us on website activity.

Google may also use this data in accordance with its own privacy policy. You can learn more at https://policies.google.com/privacy.

We do not use Google Analytics to identify individual users or to link any data to personally identifiable information.

To opt out of Google Analytics tracking across all websites, you can use the official Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their policies independently.

10. Children’s Privacy

We do not knowingly collect or process personal data from children under the age of 13 (or under 16 where GDPR applies) without verified parental consent.

11. International Transfers

Data may be transferred to and processed in countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place in accordance with applicable laws.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please visit our Contact Us page.

13. Data Controller Address

Pontopia
9169 W State St #3772
Garden City, ID 83714
United States

14. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.